Collection of your Personal Information
In order to better provide you with products and services offered, we may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
- Job Title
- Personal health and medical information (such as diabetes type, for example)
If you purchase or subscribe to our products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
The Diabetes Way may also collect demographic information, which may or may not be anonymous or unique to you, and which is optional for you to provide or refuse, such as your:
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Website’s public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
The Diabetes Way collects and uses your personal information to operate and deliver the services you have requested. We may also use your personally identifiable information to inform you of other products or services available from The Diabetes Way and its affiliates.
Sharing Information with Third Parties
The Diabetes Way may sell, rent, or lease customer information to third parties for the following reasons: possible invitation and/or involvement of users and user data in diabetes research, treatment, and lifestyle improvement.
The Diabetes Way may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Diabetes Way, and they are required to maintain the confidentiality of your information.
We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Diabetes Way or the Website; (b) protect and defend the rights or property of The Diabetes Way; and/or (c) act under exigent circumstances to protect the personal safety of users of the Website, or the public.
Sale or Disclosure of Personal Information to Third Parties
In connection with any personal information we may sell or disclose to a third party for a business purpose, you have the right to know:
• The categories of personal information about you that we sold and the categories of third parties to whom the personal information was sold; and
• The categories of personal information that we disclosed about you for a business purpose.
Tracking User Behavior
The Diabetes Way may keep track of the websites and pages our users visit within the Website, in order to determine which of our products and services are the most popular. This data is used to deliver customized content and advertising within the Website to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by The Diabetes Way and the Website. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Website.
The Website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Website services or websites you visit.
One of the primary purposes of enabling and allowing cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Website pages, or register with The Diabetes Way for products or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the cookies recall the features that you customized.
We collect many different types of information from cookies and other technologies. For example, we may collect information from the devices you use to access our Website, your operating system type or mobile device model, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone of your device. Browsers routinely send these types of information to web servers. Our server logs also record the Internet Protocol (“IP”) addresses of the devices you use to interact with the Website. An IP address is a unique identifier that devices use to identify and communicate with each other on the Internet. We may also collect information about the Website you were visiting before you came to our Website and the Website you visit after you leave the Website, if this information is supplied to us by your browser.
Pixel tags and web beacons are tiny graphic images placed on Website pages or in our emails that allow us to determine whether you have performed specific actions. When you access these pages or open email messages, the pixel tags and web beacons generate a notice of that action to us, or our service providers. These tools allow us to measure response to our communications and improve our web pages and promotions.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
We secure your personal information from unauthorized access, use, or disclosure. We use the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Our Website is not directed at children under age 13 and we won’t knowingly allow anyone under 13 to provide us any personally identifying information. If you are under age 13, please don’t use our Website and do provide any information about yourself on this Website or to anyone else on the Internet.
Opt-Out & Unsubscribe from Third Party Communications
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of The Diabetes Way by accessing their User Profile on the Website and selecting from the Opt-Out and Unsubscribe menu options.
From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our products and services, we may receive a notification when you open an email from The Diabetes Way or click on a Website link.
If you would like to stop receiving marketing or promotional communications via email from The Diabetes Way, you may opt out of such communications by accessing your User Profile on the Website, and selecting from the Opt-Out and Unsubscribe menu options.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted, including but not limited to Amazon Web Services (“AWS”).
Changes to this Statement
Notice to Residents of Countries outside the United States of America.
US Postal Address:
The Diabetes Way
PO Box 371462
San Diego, CA 92137
Effective as of May 1, 2022